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On 8/28/2021 at 6:06 PM, TheGamblerIsBack said:

I don't know how many of you play with Casoola but today was my second time. First time I lost so didn't know that they charge you when you withdraw. Now to me this is robbery and my last time playing with them. Thought I share this info. 


Hi TheGamblerIsBack,

Thank you for your review.  

With regards to the withdrawal fees, please note that this is stated in the terms and conditions, which are accepted by all players upon registration. As stated, this is a processing fee of 2%, and in certain scenarios it can be less, but the amount charged will always be displayed to all players prior to making a request.  

If you have any further questions, please do not hesitate to contact us.  

Kind Regards,

Casoola Team


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